Frequently Asked Questions

Feel free to ask any question or express your health and wellness concerns in the comments space below. We will get back to you with a prompt e-mail response.

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What does Juvenex mean?

It literally means ‘The Essence of Youth’. When you Rejuvenate, you are regaining Juvenex or youth.

Is Juvenex a Korean spa?

Though we are located in Korea town and do offer Korean scrubs, we are a full service spa featuring services from Japan, Korea, France, Turkey, Persia, China and the United States.

Can I use the spa facilities without purchasing a treatment?

Yes, please refer to the Jade Journey.

Are there any discounts if I buy multiple of one service?

Yes, if you purchase up front, ten of the same service, treatment, or package, you will receive two complimentary sessions. In other words, 12 sessions for the price of 10. You will receive your total value in the form of a gift card. Keep in mind different services, treatments, and packages cannot be mixed for a total of 10.

Do I have to be nude when I am at Juvenex Spa?

During the hours of 7am to 5pm, the fifth floor is a ladies only day spa (during this time, we are fully staffed by ladies only as well); therefore you may enjoy the Jade Journey Amenities with or without a bathing suit. Every day after 5pm we are Co-Ed for couples and bathing suits are absolutely required during these hours. 4th floor is coed 24/7. Juvenex maintains a zero tolerance policy regarding nudity during our co-ed hours. Any violation to this policy and you will be escorted out and NO refund will be issued.

Do you host large gatherings?

Juvenex Spa welcomes group celebrations. We frequently have Bridal Showers and Birthday Parties, as well as small after work get together.

What evenings are best to come and meet with other people?

Juvenex in not designed as a place to meet prospective dates. The idea is to bring your loved one and have a romantic night to remember. Again, you come here to relax and be pampered not to socialize.

Who comes there during the late night hours?

Our most frequent clients are Broadway performers & dancers who finish their shows after 11pm and have been on their feet all day. We provide a place for them to relax & receive treatments. Juvenex is frequented by folks on an evening out with friends, who stop by after nightclubbing.

Do I need to bring a bathing suit?

You may bring your own bathing suit or we can provide you with disposable spa wear.

I’m pregnant. Is it okay to have a massage?

It is not advisable to have a massage during the first trimester, during that period we recommend a Hydro-Therapy Massage in our private, VIP room. After the first trimester, we offer prenatal massage.

I have enjoyed a scrub there before, what products do you use & can I buy the loofah they used during my treatment?

We use a full line of Neem, Noni & Tea Tree products that are all available for purchase at Juvenex. Due to high demand, we are now offering the exfoliating loofah also.

What do you put in your soaking tubs & can I create these soaks at home?

We infuse the tubs with Ginseng Pouches, Seaweed, Noni, Neem & Sake. We provide Neem, Ginseng, Noni & Seaweed for home use.

Do you offer “tantric/sensual” massage?

We absolutely do not offer tantric or sensual massage. We only provide professional, therapeutic massage by New York State Licensed Massage Therapists. Any suggestion of this nature and you will be escorted out and NO refund will be issued.

May I send my husband to Juvenex during the day for a massage?

Yes, we can provide massage, facial, spa foot rejuvenation, spa hand rejuvenation or waxing in a private room, located away from the ladies day spa area. We cannot offer wet spa services to men during the afternoon hours.

May I bring my daughter?

Yes, you may bring along your daughter. She must be of age to understand the peace and tranquility desired at the spa & she must be under your supervision at all times if under 14 years of age.